You do nothing; the call does everything. A cash-on-delivery order lands, Voxmiro phones your customer within a minute, confirms it in their language, and tags the order in Shopify — all before your team packs a single box.
A customer places a Cash-on-Delivery order. Shopify sends an orders/create webhook to Voxmiro — instantly, automatically, no action from you.
Meera, the AI agent, calls the customer in Hindi, Hinglish, Marathi — whatever fits. She greets them by name and reads the order back: product, amount, payment method.
T+60s · avg. 30-second callThe customer confirms or cancels — naturally, in conversation. No-answers are retried on a schedule. Every outcome is captured; nothing slips through.
T+90s · 95% call completionvoxmiro:confirmed or voxmiro:cancelled replaces the order's voxmiro:pending tag. Your team ships only what's confirmed. RTO drops.
Sign in to Voxmiro, click Connect Shopify and approve access. Voxmiro subscribes to new orders, calls every cash-on-delivery one, and writes the outcome back as an order tag — you never touch code.
POST /webhooks/orders/create { "id": 1043, "payment": "Cash on Delivery", "phone": "+9198••••43210", "line_items": [{ "title": "Anarkali suit", "price": "1299" }] } → Voxmiro calls the customer, then tags the order: { "order": 1043, "tag": "voxmiro:confirmed", "duration": 27 }
A typical confirmation takes about 30 seconds. The agent reads the order back, answers questions about it, and only ends the call on a clear yes or no.
Namaste Priya ji, main Voxmiro se bol rahi hoon. Aapne Aanya Ethnics se ₹1,299 ka Anarkali suit order kiya hai, cash on delivery. Kya main ise confirm kar doon?Greets by name, reads back product, amount and payment method.
Haan, par delivery kab tak hogi?
Aapka order 4–5 din mein pahunch jayega. Toh confirm karoon?Answers from the order's details, then asks again — a question is never taken as a yes.
Haan, confirm kar do.
Done! Aapka order confirm ho gaya hai. Thank you!Order is tagged voxmiro:confirmed.
If nobody answers, the call is retried on the schedule you set, inside your calling hours. Orders still unreached after the last attempt are tagged so your team can decide whether to ship.
If the customer is unsure, the agent asks once more, plainly: confirm or cancel? Ambiguous answers are never recorded as confirmations.
An IVR plays a recording and waits for a keypress. Customers hang up on recordings, and a keypad can't answer “when will it arrive?”.
| IVR “press 1” | Voxmiro AI agent | |
|---|---|---|
| How the customer answers | Keypad | Speaks naturally — “haan”, “cancel kar do” |
| Questions about the order | Can't answer | Answers price, product, delivery, payment |
| Hinglish and regional languages | Pre-recorded, one language per menu | Understands mixed Hindi-English; switches mid-call |
| Unclear answers | Recorded as no input | Asks again until there's a clear decision |
| Outcome in Shopify | Usually a manual export | Order tagged automatically |
The agent picks the language that fits your customer — and can switch mid-call if they answer in another.
A customer places a cash-on-delivery order on your Shopify store. Shopify notifies Voxmiro, which calls the customer within about a minute, reads the order back, and asks them to confirm or cancel. The answer is written back to the order as a voxmiro:confirmed or voxmiro:cancelled tag, so your team ships only confirmed orders.
Usually within a minute, while the purchase is still fresh — inside the calling hours you set for your store.
Yes. You configure the agent's script, greeting and questions from your Voxmiro dashboard, and can review every call's transcript.
The call is retried on the schedule you choose. If the customer still can't be reached, the order is tagged so your team can decide whether to ship it.
New COD orders get voxmiro:pending. After the call it is replaced with voxmiro:confirmed, voxmiro:cancelled or a no-response tag. You can filter orders by these tags in Shopify admin or pass them to your shipping workflow.
No. An IVR plays a recording and waits for a keypress. Voxmiro holds a spoken conversation, understands Hinglish, answers questions about the order, and re-asks when an answer is unclear.
Hindi, Hinglish, English, Marathi, Bengali, Tamil, Telugu, Gujarati, Kannada, Malayalam and Punjabi — and the agent can switch mid-call if the customer answers in another language.
Shopify is supported today, and there's an API for custom stores. WooCommerce is coming soon.
Two weeks free. Real orders, real calls, real tags. No credit card.
Start free pilot →